Our Range
All Products
Customer Support
Have a question? We are here to help.
Check out the most common questions our customers asked. Still have questions? Contact our customer support on hello@charmebeauty.co.za
How long will it take to receive my order in South Africa?
Once your order is placed, we typically dispatch within 24 hours, and you can expect delivery to your door within 1–3 business days via our reliable local couriers.
Are your products safe for all hair types?
Absolutely. From the Halo Pro to our Blowout Brush, all our devices feature adjustable heat settings and protective ceramic coatings. This ensures that whether your hair is fine and delicate or thick and curly, you can style with confidence and zero heat damage.
What if I’m not happy with my results?
We want you to love your hair as much as we do. We offer a 14-day money-back guarantee on all our products. If you aren’t completely satisfied with your Charmé experience, simply reach out to our support team for a hassle-free return.
Do you offer bulk or stylist discounts?
We love partnering with hair professionals. If you are a salon owner or a stylist looking to stock Charmé Beauty tools, please reach out to us at hello@charmebeauty.co.za to discuss our wholesale and professional partnership options.
Do I need to be a professional to use Charmé tools?
Not at all. While our technology is professional-grade, every tool is designed for effortless use at home. We focus on ergonomic designs and "one-pass" technology so anyone can achieve a salon-quality look in minutes.
